How do I claim and verify my Google Business Profile?
You claim your profile at google.com/business by searching for your shop and following the prompts to manage it, then verify ownership — usually by postcard, phone, or email. Verification is essential: an unverified profile won't rank or show its full features. If your listing is stuck in verification or suspended, it's often due to an address mismatch or a policy issue, so make sure your name, address, and phone exactly match your website and are consistent everywhere else online before you submit.
What primary category, photos, and info should I add?
Set your primary category to "Auto Repair Shop" (or "Used Car Dealer"), then add every relevant secondary category, your exact hours, services, and a real description. Photos matter enormously — profiles with photos get about 42% more direction requests — so upload clear shots of your building, bays, team, and completed work. Fill in every field: the more complete your profile, the more Google trusts and surfaces it, and completeness is what drives up to 7× more clicks than a bare listing.
How often should I post, and why does my listing point to my website?
Post to your profile regularly — roughly weekly — with offers, updates, and photos to signal that you're active, which supports your ranking. But remember what the profile is for: it sends people to your website. When a searcher taps through, a weak or missing site loses the click and gives Google little to rank. Your Google Business Profile and your website are a pair — the profile gets you seen, the site closes the visit. If yours needs work, we'll build a free preview of what it should point to.
Frequently asked questions
How do I claim and verify my GBP?+
Claim it at google.com/business by finding your shop, then verify ownership by postcard, phone, or email. Verification is required for the profile to rank and show full features.
What's the right primary category?+
"Auto Repair Shop" for a repair business or "Used Car Dealer" for a lot, plus relevant secondary categories. The primary category strongly influences which searches you appear for.
What photos and info should I add?+
Real photos of your building, bays, team, and work, plus exact hours, services, and a description. Photos drive about 42% more direction requests, and a complete profile earns up to 7× more clicks.
How often should I post?+
Roughly weekly, with offers, updates, and photos. Regular posting signals you're active and supports your ranking.
Why is my listing suspended or stuck in verification?+
Usually an address mismatch or a policy issue. Make sure your name, address, and phone exactly match your website and other listings before submitting, and avoid anything that violates Google's guidelines.
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